Claude in productionin your RAG, chatbots, and agents.
Scroll integrates Claude (Anthropic) into real applications: chatbots connected to your documents, sourced business assistants, agents that call your tools via MCP. The model is just one component—what we deliver is the full surrounding chain.
Claude in our projects
real use cases.
No demo. Six concrete ways we put Claude into production, from document-based chatbots to agents that write in your ERP.
Internal chatbot on your documents (RAG)
A chatbot connected to your document base: procedures, contracts, catalog, meeting notes. Claude answers by citing its sources and flags when the answer isn’t in the corpus, instead of making it up.
Support assistant & customer response
Claude drafts responses based on your ticket history and documentation, in your tone. Human review for sensitive cases, automatic sending for simple ones.
Tool-equipped agents (MCP, tool use)
Claude calls your tools: CRM, ERP, database, mailbox, internal API. The Model Context Protocol standardizes these connections—this is where Claude excels, and why we often choose it for our agents.
Long corpus analysis
Tenders, contract sets, audit reports, regulatory files. Claude’s very large context window allows processing an entire file at once rather than splitting it into chunks that lose the thread.
Document extraction & structuring
Invoices, resumes, purchase orders, meeting minutes: Claude reads, extracts the relevant fields, and returns them in a structured format, ready to be written to your ERP or database. Output is schema-constrained and validated before writing.
Code generation & review
Claude is our reference model for code: generation, review, migration, or legacy documentation. It’s also what we use to audit vibe-coded projects before taking them over.
Controlled AI,
not a chatbot that improvises.
"Connecting to the Anthropic API" and "delivering a reliable production assistant" are not the same. The difference lies in four key areas we address from the design phase.
Sourced answers, not free generation
We constrain Claude: RAG on your documents, explicit business rules, constrained output, human validation for critical cases. Every answer references its sources, and the model admits when it doesn’t know.
The right Claude model at the right cost
Opus for long reasoning and agents, Sonnet for most production cases, Haiku for classification and routing. We start high to validate feasibility, then scale down until quality drops.
Your data is not used for training
Data sent to the Anthropic API is not used to train models. When required, we use Bedrock or Vertex AI in a European region—or switch the use case to a sovereign model.
Measured, supervised, replaceable
Benchmarking on your real cases before production, with quality and cost metrics tracked afterward. Model access remains isolated behind an abstraction layer: changing models doesn’t mean rewriting the application.
How Claude integrates
into a Scroll AI pipeline.
Anthropic provides the model and tool protocol. Around it, the components that do the actual work: embeddings, vector store, orchestration, RAG, supervision.
Direct API, Bedrock, or sovereign fallback —
how we choose.
Claude cannot be self-hosted. The choice therefore depends on the access method and region, and sometimes on accepting that another model may be more suitable.
Anthropic API
Direct accessAnthropic’s managed API: latest models available on release day, no infrastructure to manage, your data not used for training. This is the default starting point for most of our projects.
No strict location constraints, need for the latest model capabilities, priority on speed to production.
Bedrock / Vertex AI
EU regionsClaude is also available via Amazon Bedrock and Google Vertex AI, with a choice of European region. Useful when the cloud contract already exists, billing must go through this provider, or location is required.
You are already committed to AWS or GCP, or the data must remain in a contractually identified European region.
Sovereign model
Fallback assumedWhen data cannot leave any US perimeter, Claude is not the right answer, and we say so. We then switch to Mistral or a self-hosted open-weight model, with the same RAG architecture.
Healthcare, public sector, defense, or any sovereignty requirement that rules out US providers from the outset.
Frequently asked questions
The questions that come up during scoping. If yours isn’t here, get in touch!
Need a chatbot, RAG, or agent for production?
Use case framing, Claude vs. alternatives benchmark, or integration into an existing workflow: we start where you are.
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